Turn On Your Listening Ears

Kevin King —  June 15, 2015 — Leave a comment

aircraft_detection_b4radar_02_largeDuring difficult conversations with staff it is vital to make sure you have turned on your listening ears. Leaders acknowledge a direct report’s ideas or concerns even if they do not agree with the person. This is hard for me to remember, but when I flick on the listening ears I often discover a more receptive individual. Most of us just want to be heard and great leaders will make sure they are attentive, caring and understanding during what could be a tense situation. So check out your listening ears to make sure they are fully operational!

Kevin King

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Kevin King is the Head of Patron Services/Information Technology at the Kalamazoo (MI) Public Library. Previously Kevin led Teen Services at KPL, where he helped build a nationally recognized program. Kevin has presented all over the country on many topics including teen services, innovation, graphic novels, and programming. As a member of ALA, YALSA, PLA and the Michigan Library Association, Kevin has served on various committees and has luckily won a couple of awards. In his spare time Kevin obsesses over the Detroit Tigers, listens to music (check out his music blog - 3playsfor1.wordpress.com), and does his best to be a kick ass dad to Abigail and Rachael.

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