Eva —  March 20, 2013 — 3 Comments

When I interviewed for my current job, the library board asked me to describe my leadership style. I thought that this was a tough question, because I don’t think anyone has just one style of leadership. I think that the best leaders have elements of all of the styles, and are able to adjust their style for different circumstances. There are lots of leadership styles, but these are the biggies that came to my mind at the interview:

  1. Sometimes I am a mediator, such as when two departments with equal stakes in a project each have different ideas on how to handle it, so I help them negotiate a mutual solution.
  2. Sometimes I am a dictator, making people do things that they don’t want to do–the “Because I said so” situations.
  3. I am also a delegator, which can lead to perceptions that I give away my authority or responsibility–I prefer to think of it as empowering my staff, but I get that others may see it differently.
  4. I can be collaborative, and I think that I am most collaborative with my managers in situations where we are brainstorming and building consensus toward a decision.
  5. For my final answer, I settled on the way I (think I) am most of the time, which is a consultative leader–I recognize that I have employees with different expertise and different insights, so I solicit their opinions to inform my decisions.

I think consultative leadership gives people a sense of buy-in to the process, fosters communication, and puts the focus on what is the best decision for the library, which is where the focus belongs. My staff tell me things I didn’t know, confirm things I did know, and come up with solutions that I never would have thought of. It’s a fantastic reality check. This is not delegative leadership or collaborative leadership, however, and that is a key difference of consultative leadership–the leader consults with others but still makes the final decision and takes responsibility for it.

Having a good interview answer is not necessarily the way it would play out in the real world, and luckily for you Library Lost & Found readers, I got to test my ideas in the real world fairly quickly.

The board hired me in 2008–pretty much right when the recession started, and I changed my leadership style to steer the library through a tough couple (or four, or five) years. When it came down to prioritizing expenditures and deciding on cuts, I worked with the board on large-scale priorities and implemented them. In this top-down approach, I was a dictator more often than not, and because we were just getting to know each other, staff thought being a dictator was my true style.

As our cuts have leveled off and we’ve achieved the board’s goals, I have been able to slide down the leadership continuum from the dictatorial style to the consultative style that is more accurately “me.” I do not regret the choices and decisions I made, but because “dictator” is not my natural leadership style, I am now more comfortable and relaxed at work. I hope that my staff notice a difference, although there’s really no way for me to know–it’s not like anyone comes up to me and says, “Hey, director, I like your style a lot more now than I did a few years ago.”

Looking back, I am glad to see that my initial thoughts and final answer on my leadership style have held up. I don’t think that I am the Best Director Ever (though I am working on it!), but I know that I can adjust my leadership style to fit different situations if I need to.



Eva Davis is the Director of the Canton Public Library in Canton, Michigan--not Canton, Ohio, or Canton, Massachusetts, or Canton, Mississippi. (It is an easy mistake to make.) Eva honed her supervisory and management skills working in customer service, research, and publishing before heading to graduate school at the University of Michigan School of Information. She became a librarian in 1998. She was an intern and then the teen services librarian at the Plymouth (MI) District Library before moving to the Ann Arbor (MI) District Library, where she was Head of the Youth Department at the Downtown library, Head of Youth Services for the system, Head of Branch Services, and finally Associate Director for Public Services. Eva has held her dream job as the Director of the award-winning Canton Public Library since 2008. She received the Michigan Library Association's Frances H. Pletz Award for Excellence in Teen Services in 2003, and is a graduate of both Leadership Ann Arbor and Leadership Canton, where she learned that she is moderately Affiliative according to MAFF, her color is "Green" on the Four Color Personality Test, and her Myers-Briggs Type is INTJ (although she has worked diligently and consistently on improving her Sensing, so she now leans ISTJ). Follow @CantonLibrary and @EvaDavisCPL on Twitter. (Photo credit: Susan Kennedy)

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