Mary Kelly and I are presenting a program at the Ohio Library Council about core technology competencies required by librarians at patron service desks. While updating the presentation, I found that OLC has published core competencies for various levels of public library staff. I think this is a great idea for a state library association! It makes expectations clear to employees and attempts to level the playing ground between libraries. Ultimately, patrons benefit by more often encountering the same level of service and expertise between libraries. The American Library Association has core competency documents freely available to ALA members.
Specific competencies for managers include things like critical thinking, leadership, personnel management, planning and organizational, and resource management skills. The document defines each competency clearly and lists skills and behaviors. The best part, though is the list of possible training units. The OLC has made training available through tutorials on their web site, as well as quite a lot of in-person training opportunities. Way to go, Ohio Library Council!
For those of us outside of Ohio, here are some other online training opportunities for subjects that could be considered core competencies.