Archives For Human Resources

Please Stand By

liblostfound —  October 30, 2017 — Leave a comment

please-stand-by

As you have probably noticed, nothing has been posted in almost three months. This is due to a few factors, but mostly life and work have been pretty crazy lately. Fortunately, things are beginning to settle down.

Our goal at LL&F is to reorganize, find new contributors and re-launch on January 1, 2018. If you are interested in becoming a contributor to the blog, please email librarylostfound@gmail.com.

We will see you again next year with some great content about being a library leader. As you know, great leadership has been difficult to find lately.

 

internship-imageOne of my very favorite parts of my job is working with Interns. My library employs three Library Science students as Interns. They work both independently and jointly at the Reference, Readers Advisory, and Youth services desks, and they participate in a variety of projects around the library. For example, they create displays, participate in outreach like school visits, help plan summer reading programs, teach computer classes, lead story times, and a pretty much anything else that interests them.

Interns report to me, the Head of Adult Services, as well as the Head of Youth Services. We manage their schedules and projects and make sure they are offered a variety of opportunities throughout their internship. That said, it is everyone’s job to mentor the Interns. The Librarians work with them at the service desks, share tips, techniques, and advice, and even turn over full projects to Interns. It is beneficial to both the Interns, who get to experience a wide variety of library services and programs as an employee and to the Librarians, who get the fresh perspectives and infectious enthusiasm of new professionals.

When projects are turned over to Interns, we let them make decisions with enough guidance so that they can be successful and also uphold the library’s standards. They often observe computer classes and other events before they lead them, talk about collection philosophy before making weeding and selection decisions, and look at bulletin boards and displays before creating them. We give them all the tools available and then let them run with their ideas. We genuinely want them to be successful, and of course, we want the library to be successful, so we share our experience and knowledge with them without holding back their creativity.

This is often Interns’ very first library job, so we do our best to minimize the fallout of hellomynameistheir failures. They will fail in all the ways Mary mentions in her post Everyone Needs a Librarian in Their Corner, so it is up to us to make sure that those failures are not because we didn’t warn them or stop them from making a mistake we saw coming. Part of the lesson is that “you win some, you lose some” and it is ok to fail. Failure, where Interns are concerned, usually comes in the form of no attendance at a program they planned, a patron asking for a book they weeded right after they weeded it, a typo on a bookmark, or an awkwardly-presented storytime or computer class. (In other words, the same things that we all fail at from time to time!)

Being an Intern is as much about learning to do the job of a professional Librarian as it is about learning to be a good employee. We teach them the importance of showing up to work on time, thorough communication, and asking for help when help is needed. They are never treated as “minions” or “lackeys.” They are our future colleagues, and we respect their input and appreciate their drive. We provide them with as many learning opportunities as possible, and we also provide moral support for both their graduate studies in library science and the projects they take on at our library. There is no “us and them” between the professional staff and the Interns – they are “us!”

We provide them with networking opportunities as well. They are encouraged to attend conferences, workshops, webinars, staff in-services, and cooperative level meetings. When they go into the library world for their first professional job after their Internship, they will have already been introduced to our colleagues and shown an interest in an area of specialty. Internally, too – anything they see happening at the library that they want to get involved with is fair game, no matter what department it comes from. Any idea they have for something new will be considered the same way any new service, program, or collection is considered from other staff. We hope that they will form relationships with staff members across departments to become well-rounded professionals when they finish their internship.

It is crucial that we spend time supporting and mentoring the next generation of professionals. Our library is fortunate to be in a position where we can pay for three student Internships at any given time. We are honored to give back to the profession! Interns bring so much to us, keeping us updated in trends in librarianship that are being taught in library schools, inspiring us to do our very best work as good role models, and just generally being helpful.

This Library Lost & Found series dissects job ads for library leadership positions. We analyze library job postings from the perspective of building your career. We’re also interested in how to write a great job description that will attract the best candidates.

The Story Center Director – you guessed it – directs the Story Center at MCPL, supporting digital, oral and written storytelling for Kansas City and beyond.

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circulation diagram with title

Even if you’re not actively job hunting, reading job ads is a great way to prepare for the next step in your career.

Job postings convey a whole lot of information: what you’d do on the job, the experience and knowledge the hiring manager wants in a candidate, and (ideally) a sense of the organization and working environment. You can also get a great feel for current trends in librarianship.

This Library Lost & Found series dissects job ads for library leadership positions. We analyze library job postings from the perspective of building your career. We’re also interested in how to write a great job description that will attract the best candidates.

Today I’m analyzing a job posting I found on ALA Joblist for a Library Director for Miles Community College in Miles City, Montana.

Title

Library Director is a refreshingly straightforward title. When I see “library” at a college, I can guess that they’ll have a substantial onsite book collection. When colleges have a “learning commons” or “information resource center” rather than a library, I wonder how much they depend on ILL for print materials.

Reporting Structure

The Library Director reports to the Vice President of Academic Affairs for Miles Community College. That’s a fairly high level for the library to sit; the Library Director is just two steps down from the college president!

This also reflects the small scale of the college, which reports enrollment of 390 students full-time equivalency (FTE) for Fall 2016.

The supervision exercised by the Library Director is defined as “Library Aides, Work Study Students.” As a candidate, I would be very curious about how many library aides there are, what level of employee they are, and how much the overall function of the library depends on work study students.

Job Duties

The first verb – indeed, the first word – in the responsibilities section is “lead”! This whole bullet point is worth quoting:

Lead the Library in responding to information management problems with technology-based solutions. (Internet, web pages, video technologies and other evolving futuristic technologies).

Way to go, MCC! This tells me that they want a library director who will help the library transform to meet the evolving information needs of current and future students.

There’s a fair amount of budgeting mentioned in the job responsibilities, including “effectively, ethically, and innovatively” managing the budget. The library director will need to get creative with the budget, but ethically creative!

As I scan down the job functions bullet points, I see responsibilities that range from broad (strategic planning, external partnerships) to narrow (cataloging and weeding). That reflects the relatively small scale of this library and organization – the person in this position would need to pitch in on the front lines regularly while also maintaining a long term vision.

Qualifications

This position requires an ALA-accredited Masters in library or information science. The posting also lists quite a lot of competencies. I like when organizations emphasize competencies (or knowledge, as the San Mateo Senior Librarian job posting phrased it) over prior experience. Competencies can be demonstrated in wider variety of ways than past job experience – through class work or volunteer experience, for instance.

I also deeply appreciate how the position spells out what they mean by each competency. For instance:

Delegation – Delegates work assignments; Matches the responsibility to the person; Sets expectations and monitors delegated activities.

A librarian interviewing for this position would want to prepare stories about times they had thoughtfully delegated tasks to a team and the successful results of those assignments as part of the whole project.

The competencies include a great range of leadership skills, from management to communication to strategic planning.

Salary

This job posting does not specify a salary range, which is disappointing. I’m a big fan of salary transparency, especially because salaries for the same job title can vary wildly across organizations. To be fair, Employers often want to reserve that information for optimal bargaining power after recruiting the best possible pool of candidates.

The national average salary for people with the title Library Director is $77,822, according to Glassdoor. Of course, that average includes people in high cost of living locations who have been in that position for a long time, and the person filling this position might be newly jumping to the director level.

My guess for this salary is based on the relatively small size of the library and the eminently affordable cost of living in Miles City (Craigslist shows a sweet 2 bedroom apartment with a garage for just $800!). I would guess that the salary would fall in the $40K range.

Overall

This Library Director job opportunity at Miles Community College would be a great fit for someone who is broadly familiar with all functions of a library and knows how to lead effectively in a tight-knit organization.

I love how well the job posting conveys the day to day responsibilities for this library director – and the potential challenges. The college administration seems to have a clear vision of how they want the library to evolve with the times, while being realistic about resource constraints in a small college. This would be great leadership position for a librarian with experience at a small academic library or a rural public library.


We have no connection with Miles Community College and no insider scoop on this job posting – but we’ll cross our fingers for you if you apply!

No Surprises!

Kevin King —  June 7, 2016 — Leave a comment

h6EABC3B2It is the time of the year when I am neck deep in employee evaluations. This means I need to remind myself of the number one rule when it comes to crafting evaluations – NO SURPRISES! Below are some things to remember to minimize surprises and will help you conduct a (hopefully) stress free and useful evaluation.

  1. Evaluations should be delivered to the employee no later than 24 hours before you meet with them. Not only is this a common courtesy, it will 1) give the employee time to really take in what you have written and 2) prevent them from reading the evaluation during the meeting.
  2. Your direct reports should never read a criticism for the first time during their evaluation meeting. I tell my direct reports that if they find a criticism in their evaluation that is new to them, then I will take it out. It is my responsibility as a manager to make sure I have discussed any issues throughout the year and have given them the tools to correct the problem. My primary tasks as a leader is to help my team succeed!
  3. The evaluation should not contain goals that are old or no longer relevant. Midway through the year, you should have re-visted with the employee their goals and made changes if needed. This will ensure that you are actually evaluating them on the most current priorities.

By following these tips you will not only provide your direct report with a fair and accurate evaluation, but will also start to build trust that will result in higher performance.